Support

Our Support

We offer best-in-class support and services to our customers for providing better or greater functionality, ease of use, reducing their operating expenses, etc. Our support services are highly preferred as we offer end-to-end services including online software/hardware support, on-site support, repairing & replacement, project services, manpower services, SME installations and more.

Warranty & RMA Process

Warranty & RMA Process

We offer the Return Material Authorization (RMA) services to our Clientele for serving the replacement of the biometric products under the warranty T&C as quickly & smoothly as possible.

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Ticket Creation

Ticket Creation

If you want to generate a ticket for any sort of support services then kindly go through our ticket creation.

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Knowledge Base / FAQ’s

Knowledge Base / FAQ’s

If you are facing any issues related to our products and wants to go through a self-service guide then kindly go through the knowledge base/FAQs page.

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Drivers / SDK

Drivers / SDK

If you are looking for the drivers/SDKs for the product then kindly go through the Drivers/SDKs page.

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